Frequently Asked Questions

Cokaro specializes in outdoor and home-project equipment, including lawn mowers, blowers, pressure washers, hardware, vacuum cleaners, and related essentials.

Product condition varies by item. The exact condition is displayed on each product page so you can review it before adding the item to your cart.

Choose a product, add it to your cart, and continue to checkout. Review the product, delivery address, total price, and available payment instructions before completing your order.

Current shipping destinations, handling times, carriers, and estimated delivery windows are listed in our Shipping Policy. Tracking is provided after an eligible order is dispatched.

When your order ships, we send tracking information to the email address used during checkout. You can also use our Track Order page for updates.

Eligible items may be returned within 30 calendar days of delivery. Return eligibility, required condition, postage responsibility, refund timing, and step-by-step instructions are explained in our Return & Exchange Policy.

Exchanges are accepted for eligible items when replacement inventory is available. Contact our support team within 30 days of delivery before sending anything back.

Local pickup is available only for eligible products and must be confirmed by our team. Please wait for a pickup-ready confirmation before travelling to the pickup location.

Contact us as soon as possible. We will try to help before fulfillment begins, but changes or cancellations cannot be guaranteed after an order has entered processing or shipped.

You can use our contact form, email contact@cokaro.com, or call +19129231747 during published support hours.